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Privacy Policy

Last updated

Oxford Private Studios: Privacy Policy

Effective Date: 14 August 2025
Last Updated: 09/04/2026

Oxford Private Studios Ltd (“we,” “our,” “us”) respects your privacy and protects your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our products, services, and platforms, including OPS Portal, EchoReverie, Raini, Raini Talk, Raini Connect, Dandaro, Musika, Meso, and all related systems. It also explains your rights under UK and EU data protection law.

1. Who We Are

Oxford Private Studios is a private limited company registered in England and Wales.

Registered Office: 20 Wenlock Road, London, England, N1 7GU
Company Number: 16271033

Nature of Business (SIC):

59200: Sound recording and music publishing activities
62012: Business and domestic software development
62090: Other information technology service activities
72190: Research and experimental development

We operate globally across the UK, USA, EU and other territories.

Data Protection Officer: [email protected]

2. What Data We Collect

  • We collect and process personal data across all Oxford Private Studios platforms including Raini ecosystem services.
  • Identity Data: Name, username, profile identifiers, and platform handles
  • Contact Data: Email address, phone number, billing and delivery address
  • Account Data: Login credentials, subscriptions, account preferences, linked platform identities across Raini, Musika, Dandaro, and Meso
  • Payment Data: Processed through third-party providers or internal infrastructure such as Raini Connect. We do not store full card details
  • Technical Data: IP address, device identifiers, operating system, app usage, session logs
  • Behavioural Data: Content interactions, viewing habits, purchases, engagement signals across platforms
  • Communication Data: Messages, support queries, and platform interactions within Raini and Raini Talk
  • Marketing Preferences: Opt-ins, opt-outs, campaign engagement

3. How We Collect Data

We collect personal data when you:

  • Create accounts across any Oxford Private Studios platform

  • Make purchases or subscribe to services

  • Use Raini, Raini Talk, Dandaro, Musika, or Meso

  • Interact with content, messaging systems, or creator tools

  • Contact support or communicate with us

We also receive data from:

  • Payment processors such as Ecocash, Flutterwave, PayPal and Stripe
  • Infrastructure providers such as Bunny.net and cloud services
  • Analytics providers and fraud detection systems
  • Public sources where applicable

4. How We Use Your Data

We use your personal data for:

  • Processing your orders and subscriptions.

  • Providing and improving our products and services.

  • Renewing subscriptions and managing billing.

  • Sending service and product updates, including offers related to echoreverie.com.

  • Meeting legal and regulatory obligations.

If you make a purchase, you agree that we may contact you with relevant offers and updates for echoreverie.com.

5. Lawful Bases for Processing

We process your personal data under one or more of the following lawful bases:

  • Contract: To fulfil our obligations to you.

  • Consent: Where you have opted in to marketing communications.

  • Legitimate Interests: To promote our services and ensure platform security.

  • Legal Obligation: Compliance with applicable laws.

6. Sharing Your Data

We may share your personal data with:

  • Service Providers: Bunny.net (hosting), PayPal, Stripe (payment processing).

  • Legal Authorities: If required by law.

  • Marketing Partners: Where you have given consent.

We do not sell your personal data.

7. International Transfers

Your data may be transferred to and processed outside the UK or EEA. We ensure such transfers comply with applicable laws and implement safeguards such as Standard Contractual Clauses.

8. Data Retention

We retain your data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting obligations. Subscription-related data is retained until your subscription is cancelled and any outstanding obligations are resolved.

Please Note: The Collins Bunjira Hymnal and The Collins Bunjira Bible Studies are fully offline apps. They require no permissions and does not collect, store, or transmit any personal or device data. Notes, lesson answers, reading progress, preferences, and local search data are stored only on the user’s device.

9. Your Rights

Under the UK GDPR and EU GDPR, you have the right to:

  • Access your data.

  • Rectify incorrect data.

  • Erase your data.

  • Restrict processing.

  • Data portability.

  • Object to processing.

  • Withdraw consent (where applicable).

To exercise your rights, contact [email protected].

10. Marketing Communications

You can manage your preferences or unsubscribe at any time by following the link in our emails or contacting us directly at [email protected].

11. Security of Your Data

We use technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

12. Contact Us

For questions, requests, or complaints:

If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO) in the UK or your local supervisory authority.